Privacy Policy
Effective Date: 10/4/2024
At Liberty Bass Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share information from customers and visitors on our website www.libertybassshop.com and through our email and SMS marketing services. By using our services or visiting our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect both personal and non-personal information to provide and improve our services, including:
-
Personal Information: When you sign up for newsletters, purchase a product, or opt-in to receive SMS or email marketing from us, we may collect:
- Name
- Email Address
- Phone Number
- Shipping Address
- Billing Information (including payment details)
- Purchase History
-
Non-Personal Information: We may also collect non-identifiable information, including:
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Time spent on our website
- Referring URLs
How We Use Your Information
We use the information collected for various purposes, including:
- Order Fulfillment: To process and ship your orders, and to provide customer support.
- Marketing Communications: To send you promotional emails, newsletters, and SMS messages regarding new products, sales, and updates (with your consent).
- Personalization: To tailor your experience on our website and customize the marketing messages you receive.
- Improvement of Services: To analyze customer behavior and improve our website, product offerings, and services.
- Compliance: To meet legal obligations and protect the rights and safety of our business and customers.
Klaviyo Email & SMS Marketing
By providing your email address and/or phone number, you consent to receive marketing communications from Liberty Bass Shop, powered by Klaviyo. You can unsubscribe or opt-out at any time by following the instructions provided in our emails or replying "STOP" to any of our text messages.
- Email Marketing: If you subscribe to our mailing list, you will receive emails regarding promotions, product updates, and special offers. We may use information like purchase history or browsing behavior to send targeted offers.
- SMS Marketing: If you opt into SMS communications, we may send you text messages regarding your orders, promotional offers, and updates. Standard messaging rates may apply.
How We Share Your Information
We do not sell your personal information to third parties. However, we may share information with trusted partners and service providers who help us deliver our services, including:
- Third-Party Service Providers: This includes payment processors, shipping partners, email and SMS marketing services (such as Klaviyo), and web analytics providers.
- Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, legal request, or government investigation.
Your Choices
- Opt-Out of Marketing Communications: You can unsubscribe from our email list by clicking the "unsubscribe" link in any promotional email. For SMS, reply "STOP" to any message to opt out.
- Access and Update Your Information: You may review, update, or delete your personal information by contacting us at libertybassshop@gmail.com.
- Cookies: You can control how cookies are used through your browser settings.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at libertybassshop@gmail.com
