You may return most new and unopened items within 30 days of delivery for a full refund. If the return is due to our error (such as receiving an incorrect or defective item), we will also cover the return shipping costs. Refunds are typically processed within four weeks of handing your package to the return shipper, though often you will receive your refund sooner. This period includes the transit time for us to receive your return (5 to 10 business days), the processing time once we have received it (3 to 5 business days), and the time taken by your bank to process our refund request (5 to 10 business days). If you need to return an item, please contact us with your order number and details about the product you wish to return. We will respond promptly with instructions on how to proceed.
*Shipping*
We can ship to virtually any address within the US. Please note that some products have shipping restrictions and cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you select. Shipping date estimates will appear on the shipping quotes page, depending on the provider chosen. Additionally, shipping rates for many items are weight-based. The weight of each item is listed on its detail page, and all weights are rounded up to the next full pound in accordance with the policies of our shipping providers.
